This policy applies to Energrow Inc and Energrow.ca which are referred to here collectively as Energrow. At Energrow, the security and integrity of our customers' personal information is important to us. We take every reasonable measure necessary to protect the privacy of our customers while providing the high level agricultural equipment and services they expect.

Energrow’s privacy practices are in accordance with all federal and provincial laws and regulations. We are compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Energrow has in place privacy and security practices to safeguard our customers' personal information. These practices are reviewed, and if necessary revised, on a regular basis. Additionally, Energrow's employees receive privacy training and must comply with Energrow's privacy practices as a condition of employment.

Personal information collected by Energrow is information about an identifiable individual that may include such information as your name, e-mail address, mailing address, phone number, financial information, and operation information (such as herd size, farm acres, and nutrition).

At Energrow, we collect customer information for one or more of the following purposes:

• To provide a positive customer experience, and deliver, bill for, and collect payment for products and services;
• To understand customer requirements and make information available regarding products and services offered by Energrow and its agents, dealers and related companies;
• To manage and develop Energrow business and operations;
• To meet legal and regulatory requirements; and
• To obtain credit information or provide it to others.

Energrow does not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Energrow retains personal information only as long as necessary for the fulfillment of those purposes.

Energrow informs customers of the existence, use and disclosure of their personal information upon request and gives them access to their information.

Energrow ensures that customer information is accurate, complete and up-to-date. Customers can challenge the accuracy and completeness of the information and request amendments as appropriate.

Energrow shares information with their agents and authorized dealers, in order to offer customers products and services that they may find attractive. Notices on sharing information are contained in each company's application forms, invoices and web sites. If customers do not want to be marketed with these products and services, they can contact Energrow (see How To Contact Energrow below).

A senior company officer has been appointed as the Privacy Officer at Energrow. The Privacy Officer is accountable for all personal information at Energrow. You may contact the Privacy Officer at:

By Mail:

Chief Privacy Officer
Energrow Inc

7389 Road 128
Newton, Ontario

N0K 1R0

Customers that wish to:

• obtain more information about Energrow’s Commitment to Privacy;
• access, or obtain more information about, their personal information held by Energrow; or
• make a privacy-related complaint; may contact an Energrow customer service representative who, if necessary, will refer the customer to the Energrow Privacy Officer.

The Office of the Privacy Commissioner of Canada oversees Energrow's personal information handling practices. If your privacy concerns are not addressed to your satisfaction by Energrow you may contact the Office of the Privacy Commissioner of Canada for further guidance:

By Phone: 1-800-282-1376 or 613-995-8210

By Fax: 613-947-6850

By E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Website: www.privcom.gc.ca

Additional information on your privacy is located below, and soon in the updated Frequently Asked Questions (FAQ) under the Category of Privacy.